Do you ship to APO addresses?
Yes, we are honored to ship to our troops. Please contact us
with the APO address. We will promptly provide you with a shipping
quote and shipping date deadline for Christmas.
The shopping cart is
stating my credit card is invalid.
MasterCard is the default choice in the credit card option field in the
shopping cart. If you are not sure that you selected a card type,
please use your back button to go back one page in the shopping cart
and select the Visa option if using a Visa card. All Visa
cards begin with the number 4 and MasterCards begin with the number 5.
Do your wreaths have
greens on both sides?
Our wreaths are handcrafted with fresh balsam fir tree tips attached to
each side of a 12” ring, which when completed makes a beautiful, full
and fluffy 22” – 24” double-sided wreath. All of our wreaths
are double-sided unless specifically stated otherwise.
How do I know my
decoration will be fresh?
All of our decorations are made to order. When you place your
order, your decoration is not already made. We schedule your
decoration for production and shipping to coordinate with your desired
delivery date. Our greens are picked fresh by local tippers
who bring them to our farm on a daily basis. The
crafters in the shop then handcraft them into the fresh
beautiful decoration that you have ordered. We then carefully
package the decoration into a box for shipping within 24 hours. Our
goal is to give you the freshest most fragrant holiday
decorations in the most timely manner possible.
Where do you get the
greens that you use?
The cedar and pine is picked from the trees here at Down On
The Farm Maine Wreaths. The balsam fir is picked in our local
region by tippers who either own their own woodlots or obtain a permit
to harvest tips from another landowner. They pick only the
very ends of the tree branch tips. This does not harm the
tree in any way. It is a pruning process that actually
improves the tree's quality.
How long will
my Christmas wreath last?
Your wreath or decoration will last through the holidays. It
really depends on your location. In colder climates or
northern states, the Christmas wreath will last through the winter. In
southern states or very warm areas, the Christmas wreath will
last through the middle of January. Always try to place your wreath
outside, avoiding the direct sunlight if possible. The wreath will not
do well between a storm door and your exterior house door as this area
retains heats, acting as a proofer. If you place your wreath
inside it will last about 3 weeks. We do enclose a care of your wreath
instruction card with each wreath. If you sprits the wreath
with water every two to three days it will last longer as it is a live
When will my wreath
While filling out your shipping information, we encourage customers to
specify the approximate delivery date for each recipient in the gift
message box. If no date is given, our
regular scheduled shipping begins the week of November 18th.
How do I care for my
We enclose a post card with each decoration on how to care for
it. For most items we recommend spraying with a water mist
every couple of days. It's a simple tip that will extend the
life of your wreath or decorative.
How do I edit my online
If you haven’t checked out yet, go to the basket contents, select the
item that needs to be edited and select remove to delete the
item. You will need to start over with this item only,
ordering it and entering the revised recipient and gift message
information. If you would prefer to just email the
change to us, we’d be happy to do the revision for you as
well. If you have checked out and want to make a change,
simply email us at firstname.lastname@example.org and we’ll be happy to
do the revision for you.
Do you offer any
corporate or business discounts for volume gift orders?
Yes. Based on the number of gift wreaths you are purchasing, you will
receive anywhere from a $1.00 to $3.00 off per wreath. We work with
companies on distinctive decorative designs, offer multiple address
shipments, and handwritten gift cards. (Details.)
Frequently Asked Questions